Order and Delivery Policy
Before Delivery
- If your order has been placed with Cash on Delivery (COD), you will receive a call or message for confirmation.
- Orders are delivered within 3-5 working days anywhere in Bangladesh via Pathao Courier.
- No partial delivery is available. Ordering two or more t-shirts means you must keep all t-shirts ordered.
- You might receive a call or message to verify your order by checking your order history with your number. Advance payment may be required for certain reasons.
- Please check the product in front of the delivery person before accepting your t-shirt.
- Customers with low ratings may be subject to pre-delivery charges.
After Delivery
- For any product issues or exchange/return requests, please inform us within 3 days of receiving the delivery via message on our Facebook page or by calling +8801955-111131.
- Pre-delivery charge and delivery charge are non-refundable.
- Refunds for any order will be processed within 7-15 working days after the refund request is approved.
Box Policy
- For every 3 t-shirts ordered, you will receive 1 box.
Example: If you order 3 t-shirts, they will be packed in 1 box.
- For orders of 1 or 2 t-shirts, you will still receive 1 box.
Example: If you order 1 or 2 t-shirts, they will be packed in 1 box.
- For 4 t-shirts, you will receive 2 boxes.
Example: If you order 4 t-shirts, they will be packed into 2 boxes to ensure proper packaging and avoid overcrowding.
- If you require additional boxes beyond the standard allocation (e.g., for special packaging needs or gifts), an extra charge will apply.
Example: If you need an extra box for 4 t-shirts (total of 3 boxes), you will be charged for the additional box.
To Request Additional Boxes
- Contact us through our Facebook page or by calling +8801955-111131.
- Provide details about your order and specify the number of additional boxes you require.
- Our team will assist you with the additional box request and inform you about any extra charges.
Example: If you order 3 t-shirts, they will be packed in 1 box.
Example: If you order 1 or 2 t-shirts, they will be packed in 1 box.
Example: If you order 4 t-shirts, they will be packed into 2 boxes to ensure proper packaging and avoid overcrowding.
Example: If you need an extra box for 4 t-shirts (total of 3 boxes), you will be charged for the additional box.
