Privacy Policy
This Privacy Policy describes how zaiax.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us:
- Email: support@zaiax.com
- Phone: 01955-111131
- Address: zaiax head office, Minar Masjid Road, Hakir Mor, Bangladesh
How We Collect Information
Information Provided By Your Web Browser
You have to provide us with personal information like your name, contact number, mailing address, and email ID. Our app may also fetch your location information in order to give you the best service. Like many other websites, we may record information that your web browser routinely shares, such as:
- Browser type and browser language
- Software and hardware attributes
- Date and time of your visit
- The web page from which you came
- Your Internet Protocol (IP) address and associated geographic location
- Pages visited on this Site and time spent on them
This data is generally anonymous and collected on an aggregate basis. We may also use Google Analytics or similar services to gather statistical information about visitors to this Site and how they use it, also on an anonymous basis. We will not attempt to associate anonymous data with your personally identifiable data. Learn more about Google Analytics here.
Personal Information That You Provide
If you want to use our service or contact a Zaiax member, you must create an account on our Site. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, such as:
- Name
- Phone number
- Email address
- Optional demographic information (e.g., zip code)
You can decide how much information to share on your profile. We encourage you to think carefully about the information you share and guard your sensitive details. You may review and update your profile anytime.
From time to time, we may run contests or promotions and ask for a postal mailing address or other personal information related to the event. Providing this information is always optional.
Payment Information
Our payment channels include Cash on Delivery (COD), Bkash Payment, Bkash Send Money, Rocket Send Money, and Nagad Send Money. If you are a customer, you will make payments once the courier arrives at your doorstep. We will have your address and contact number to identify your order.
Information About Others
If you are a customer shipping something using the Zaiax service, we will request details about the sender's location and contact, as well as the recipient's location and contact.
Use Of Cookies And Similar Technology
Session And Persistent Cookies
We may use cookies and similar technologies to keep track of our users and their selected services. A cookie is a small text file stored on your computer’s hard drive that uniquely identifies your browser.
- Session Cookies: Deleted after you leave our website or close your browser; used to enable certain features and monitor site usage.
- Persistent Cookies: Remain on your computer between visits so we can remember your preferences and login details.
We may also allow trusted business partners to place cookies for analyzing site usage. You can configure your browser to manage or block cookies, but doing so may affect site functionality.
Web Beacons
We may use web beacons to track the effectiveness of communications, such as seeing how many recipients opened an email newsletter and clicked on links.
Advertising Cookies
We may use third parties like Google to serve ads about our website. These parties may use cookies to tailor ads to your interests, limit ad frequency, and measure ad effectiveness. You can opt out of Google advertising cookies at http://www.google.com/privacy_ads.html.
